Report Bugs

During this beta release period, we encourage our users to try out our software in real world situations. Sometimes, however, our software may not work correctly. We intend to resolve as many of these issues before we come out with an official release.

If you are experiencing problems with Civil Netizen, please use the form below to tell us about it. We promise to look into it. The information you provide will go into our official bug tracking system. One of us may also contact you to get more details or to give you updated software to try out. Your email address will only be used to personally correspond with you regarding the problem.

Thanks in advance for you help!

Note: To reduce duplication of bug reports, please review the known issues of the software by checking the release notes first. Some of the bugs may have been fixed already, so please make sure you upgrade to the latest release first by going to the menu selection Help > Check for Updates...

Which release of Civil Netizen are you using?

Tip: Go to Help > About Civil Netizen

Describe your issue in detail, including:

1. Steps to reproduce to the problem
2. What you expected to see or happen
3. What you saw or what happened instead

What type of network are you connecting to?

Tell us as much as you know (brand/model/configuration) about wireless routers, NAT, firewalls, proxy servers, ADSL, dynamic IP, PPPoE, etc.

Which operating system are you using?

Example: Microsoft Windows XP Professional Service Pack 2